Refund policy

Our refund and return policies are grounded in a commitment to fairness and compliance with the legal obligations set out in our "Terms of Service". Should you need to return an item, please reach out to us at materials@the-glow-group.co.uk

To process your return, make sure your email includes complete order details and the reason for the return. Once we receive your email, we will investigate and respond to your request within 5 working days.

To view our Terms of Service, click here